See different approaches I’ve taken to helping users understand the products and processes they work with.
Ramp up to Experience Analytics (Tealeaf) On Premises in just four steps
An infographic and article that concisely explains a complicated multi-stage process that typically requires over 6 months to complete.
Overview of the UBX Toolkit
A series of illustrated topics that explain how this new product takes a new approach to a unique problem. All in a 15-minute read.
Audience destination endpoints
Aimed at system administrators, this explanation goes heavy on the details of running scripts and making API calls with the UBX Toolkit.
Components and workflow in eMessage
A concise explanation of a complicated system architecture and data flow, based around a single annotated graphic.
David Van Camp 