David Van Camp

Technical writing for user success

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Installation and Administration

Managing complex products often requires getting into the details.
Here are a few examples of detailed docs that I’ve created for admins.

Installation and configuration

UBX Toolkit installation and configuration

This example is aimed at system administrators. It gets into the nitty-gritty of modifying config properties, running scripts, and setting up encryption and authentication.


System configuration

About uploading data to IBM EMM Hosted Services

A series of topics that describe how to configure an enterprise-scale email messaging platform to securely upload and download sensitive customer data through a firewall.


API guide

UBX public API reference: Endpoint administration API

Descriptions of APIs, requests, and responses that application developers require to make successful API calls to a hosted service for exchanging data between different business applications (endpoints).

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