Here are several stories intended to drive product adoption by describing products in action.
Angry to advocate
Tells a story about how customer support specialists can retain customers by using Experience Analytics to understand and resolve customer struggles with a mobile app.
Faster issue resolution thanks to mobile replay
Description of how to use a replay a customer’s experience with a mobile app to diagnose a software problem.
Demonstrate ROI with anomalies
Applies a bit of irony to engage the reader and discover a hidden product value.
Uncover contact fatigue
Encourages readers to see themselves using the product to recognize and address a common risk.
David Van Camp 